Privacy Policy
Effective date: September 14, 2026
Hicks Home Restorations (“we,” “us”) respects your privacy. This policy explains what we collect on our website, how we use it, and how to reach us.
Information we collect
We collect only what you choose to send us, usually through our contact form or by phone, email, or text:
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Name
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Email address
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Phone number
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Property address
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Details about roofing or restoration work (water, fire, storm, or general damage)
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Insurance or claim information you share so our Claim Specialists can help
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Photos or documents you upload
Our site is built on Wix. Wix may also collect basic technical data needed to run the site, such as IP address, browser type, device type, and pages visited. See Wix Privacy Policy.
How we use it
We use this information to:
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Answer questions and schedule inspections or estimates
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Perform roofing and home restoration work
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Help with insurance claims so the carrier pays what they owe
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Follow up about your project
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Keep records we need for the job and for the law
We do not sell your personal information. We do not use it for unrelated marketing lists.
Cookies and tracking
We use only cookies that Wix needs for the site to work (security, forms, and remembering cookie consent if we show a banner).
We do not use Google Analytics. We do not use advertising cookies, retargeting pixels, or third-party ad networks on this site.
Who we share it with
We share information only when needed:
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Wix, to host the website and deliver form submissions
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Insurance companies, adjusters, or your Claim Specialist, when you ask us to help with a claim
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Subcontractors or suppliers involved in your restoration, only as needed for the job
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Legal or safety requests, if the law requires it
How long we keep it
We keep inquiry and project records as long as the job and follow-up require, and as long as tax, insurance, or legal rules say we must. Then we delete or securely archive them.
Your choices
You can ask us to access, correct, or delete the personal information we hold, or to stop contacting you, by using the details below. If you are in a state with extra privacy rights (for example California), you can also ask what we collected and who we shared it with. We will not discriminate against you for making that request.
Children
This site is for homeowners and businesses. We do not knowingly collect information from children under 13.
Changes
If we update this policy, we will post the new version on this page with a new effective date.
Contact
Hicks Home Restorations
Ohio, USA
330-415-8025
info@hickshomerestoration.com